{"id":342,"date":"2026-07-29T09:19:10","date_gmt":"2026-07-29T09:19:10","guid":{"rendered":"https:\/\/swissdev.in\/?page_id=342"},"modified":"2026-09-07T08:52:23","modified_gmt":"2026-09-07T08:52:23","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/swissdev.in\/hi\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"

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Refund & Cancellation Policy<\/h2>\n

At AC PROVISION<\/strong>, we aim to provide our customers with quality products and a smooth shopping experience. Please read the following policy regarding order cancellations, returns, and refunds. <\/pee> <\/section>\n

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1. Order Cancellation<\/h3>\n

Customers may request cancellation of an order before the order has been processed or dispatched. <\/pee> Once an order has been processed, packed, or dispatched, cancellation may not be possible. <\/pee> To request a cancellation, please contact our support team as soon as possible with your order details. <\/pee> <\/section>\n

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2. Returns<\/h3>\n

Due to the nature of certain products, returns may not be accepted for products that are perishable, consumable, or have specific storage requirements. <\/pee> If you receive a damaged, defective, incorrect, or otherwise unacceptable product, please contact us as soon as possible after delivery. <\/pee> <\/section>\n

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3. Damaged or Incorrect Products<\/h3>\n

If your order arrives damaged or you receive an incorrect product, please contact us with your order number and clear photographs of the package and product. <\/pee> Our team will review the issue and, where appropriate, may offer a replacement, refund, or another suitable resolution. <\/pee> <\/section>\n

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4. Refund Eligibility<\/h3>\n

Refunds may be considered in situations including: <\/pee> <\/p>\n

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  • Damaged products received during delivery<\/li>\n

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  • Incorrect products delivered<\/li>\n

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  • Orders that cannot be fulfilled by AC PROVISION<\/li>\n

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  • Other cases approved by our support team<\/li>\n

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    Refund eligibility will be determined after reviewing the circumstances of the order. <\/pee> <\/section>\n

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    5. Non-Refundable Situations<\/h3>\n

    Refunds may not be provided in cases where: <\/pee> <\/p>\n

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    • The customer provides incorrect or incomplete delivery information<\/li>\n

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    • The customer is unavailable to receive the order<\/li>\n

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    • The product has been opened, used, consumed, or mishandled<\/li>\n

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    • The issue is reported after an unreasonable period of time<\/li>\n

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    • The product does not meet personal preference or expectations<\/li>\n

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      6. Refund Process<\/h3>\n

      Once a refund is approved, the applicable refund amount will be processed using the original payment method or another appropriate method, depending on the circumstances of the order. <\/pee> The time required for the refund to appear in your account may vary depending on your bank, payment provider, or financial institution. <\/pee> <\/section>\n

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      7. Partial Refunds<\/h3>\n

      In certain circumstances, AC PROVISION may provide a partial refund instead of a full refund, depending on the nature and extent of the issue. <\/pee> <\/section>\n

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      8. Replacement<\/h3>\n

      Where appropriate, we may offer a replacement instead of a refund for damaged or incorrect products. <\/pee> Replacement availability may depend on product availability and delivery serviceability. <\/pee> <\/section>\n

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      9. Contact Us<\/h3>\n

      If you have any questions regarding cancellations, returns, or refunds, please contact our support team through the contact details provided on our website. <\/pee> <\/section>\n

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